日本最佳航空公司第2名
「Clean plane and comfortable seats」
日本最佳航空公司第1名
「Crew was very good.」
日本最佳航空公司第2名
「Entertainment options are fantastic.」
日本最佳航空公司第1名
「Friendly staff and decent size」
日本最佳航空公司第1名
「Otherwise it was a good flight thanks」
日本最佳航空公司第2名
「Overall had a great experience.」
| IATA航空公司代碼 | NH |
|---|---|
| 路線 | 304 |
| 熱門路線 | 東京 羽田機場往福岡 |
| 服務機場數量 | 97 |
| 熱門機場 | 東京 羽田機場 |
優點： Crew service is good!
缺點： The seat is really cramp and tight!!
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優點： Crew service is excellent!
缺點： The seat is really cramp and tight!
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優點： crewe were excellent
缺點： nothing !
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優點： Comfort as usual
缺點： No idea
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優點： Great customer experience is what look for in any service, ANA delivers this in abundance.
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缺點： Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!
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Excellent service from the heart
優點： Thoughtfulness, professionalism, patience and a lot of love put into the service.
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It's okay
優點： Overall the flight met expectations for service, comfort and food.
缺點： Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays.
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OKA to FUK
優點： ANA is always efficient and polite.
缺點： Just drinks no snacks on this flight
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Small and poor
缺點： The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious.
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Welcoming Attitude
優點： The cabin crew was always found to be welcoming and co-operative attitude.
Rest Rooms (Toilets) were found to be clean whenever visited.
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Travelling economy on business
優點： Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop
缺點： The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special.
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缺點： The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight
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Good family trip.
優點： Excellent legroom. Very polite staff.
缺點： Buses to plane. Delayed departure. Food not tasty. Limited entertainment options.
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優點： Food
缺點： We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members.
Hence
What is the uet of these ANA Miles Club (AMC) Membership?
Remains an EYE-WASH.................................
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優點： Very efficient, friendly and helpful staff
缺點： Food was gross.
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優點： Very efficient
缺點： Food was not good
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Worst food in 15 years
缺點： The food was dreadful. It was like being back in the 1990s.
Kids entertainment options were poor. The original toy story movie was it!
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優點： I got a great value for money ticket from KAYAK, TQ!!
ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!
缺點： In flight meal could be improved
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優點： Food and Sitting Space
缺點： Nothing
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優點： Food
缺點： Sitting space
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Nil
優點： Shortest duration
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Nice and easy
優點： I like the nice and warm service from the crew
缺點： Food can be more variable but overall its oke
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Great food but premium economy seat was average
優點： The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented.
缺點： The premium economy seat was about average. Comfort okay but not the best for sleep.
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Short domestic flight with comfortable seats
優點： Seat was good and slept like a baby
缺點： Nothing really, slept the whole way
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Professional crew and service
優點： Flight spot on time.
缺點： Can't think of a better thing
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Very nice crew and comfortable seats
優點： Crew was professional and charming
缺點： Nothing really, one of the best short haul flights in the world
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優點： Free alcohol on international flights is always a plus.
缺點： The movie selection was not as expansive as I've seen previously.
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Small seats
缺點： Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)
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Always a great airline
優點： Very comfortable
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One of the best airlines
優點： High quality fit out, amazing flight crew, great food.
缺點： Movie selection could be greater.
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お早うござい
優點： Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition.
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Great meals
優點： One of the best inflight meals. They serve snacks on top of main meal.
缺點： The shuttle bus to the plane was crowded. Limited movie options.
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優點： Seat
缺點： Food was a bit salty. Bread was so cold.
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缺點： I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am.
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優點： crew was very polite and everything was smooth.
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優點： The crew
缺點： No food available only drinks
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Best Japanese airline in my opinion.
優點： Modern planes
Clean planes
Great flight attendants
Comfortable seats in economy
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Fantastic service
優點： As expected from the Japanese, super polite snd patient.
缺點： If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand.
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Information on connecting flights would help.
缺點： There was no information about connecting flights before landing.
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缺點： Vegetarian Meal was poor.
Hindu non-vegetarian meal had mystery meat.
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缺點： Vegetarian Meal was poor.
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movie choices and food
缺點： movie choices were poor and picture quality bad..
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