旅客評論
整體評分
7.4
好
根據6,063篇評論
登機服務
7.6
舒適
7.2
機組人員
8.0
娛樂
7.1
食品
6.8
搜尋Aer Lingus的便宜機票
來回
經濟艙
Aer Lingus資訊
| IATA航空公司代碼 | EI |
|---|---|
| 路線 | 202 |
| 熱門路線 | 倫敦 希思路機場往都柏林機場 |
| 服務機場數量 | 83 |
| 熱門機場 | 都柏林機場 |
最新評論
旅客評分
70
67
46
16
13
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8.0
缺點： Crew was a bit loud and kept me awake during flight in one of the tail seats
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2.0
優點： nothing
缺點： Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.
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2.0
優點： nothing
缺點： Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.
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6.0
缺點： Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered.
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9.5
優點： Friendly and helpful crew
缺點： Disembarkation at Belfast
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8.0
優點： Crew and new, spacious aircraft
缺點： Nothing in particular.
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3.0
優點： Quick boarding and departed on time.
缺點： Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.
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6.0
缺點： No USB charging point working and I had purchased on board wifi
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9.6
缺點： Only item that could be better is quality of onboard entertainment.
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8.0
優點： The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep
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6.0
優點： Captain gave some nice hotspots to look out for as clear day.
缺點： Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.
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6.5
缺點： Flight delayed due to late arrival of aeroplane.
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4.0
優點： Nothing
缺點： The last 4 flights with Aerlingus have all been at least 2 hours delayed to London. People give out about Ryan Air but I have been flying with them to France 2 a year for the last 4 years and I only had one delayed flight because of air traffic controllers
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5.3
缺點： Bordeaux airport terrible. Hot and long check-in. What’s the point of checking in online and then lining up in a checkin queue. Gate 16 horrid. Hot, no facilities and then a walk to the plane in torrential rain.
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2.6
優點： Seats are nice and comfy
缺點： Flight was late. Ground crew were atrocious and lost passengers and then insisted on counting the whole plane twice (as they got it wrong the first time). The flight was delayed by 4hrs in total and then Aerlingus denied compensation was due. Appalling performance
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4.3
優點： Nothing
缺點： Everything
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3.3
優點： Not much
缺點： Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world
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6.4
優點： The seat was broken, The temperature was freezing and despite asking 3 staff members nothing happened to sort out the situation.
缺點： several thinkd as above
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6.4
缺點： Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination
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4.6
Food
優點： Nothing
缺點： All food and beverages had to be bought
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9.2
優點： Sorted issues with baggage instantly
缺點： Labelling for seat locations
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7.2
優點： Comfortable seats
缺點： Slow boarding
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10.0
優點： Comfort. Ease of travel.
缺點： Inflight shopping range
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3.0
缺點： Over 90 minutes delayed. Plane was so hot it was uncomfortable
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8.0
缺點： fly cleanup
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10.0
優點： Crew helpful and friendly.
缺點： Announcement could be clearer. Sometimes gabled and indistinct.
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9.2
缺點： The arrival point in Dublin airport is like a ramshackle passageway. A good walk from Terminal 2(supposwd arrival point) A Swiz by Are lingus. Ruined all the good points.
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10.0
優點： Quick easy boarding. Quality Captain and staff
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8.0
缺點： Flight delayed over an hour. Gate changed twice without announcement
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10.0
優點： Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it.
缺點： Everything was simply perfect
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8.3
缺點： There was a lot of turbulence which the crew could not do much about. Apart from that a good experience
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9.5
缺點： Comfort
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7.5
優點： Hostess were helpful and friendly
缺點： Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last.
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6.8
缺點： The air hostess was very rude and showed no cursory to passengers
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9.6
優點： Yes
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8.5
優點： Pilots were very smooth with the controls, especially on landing unlike Ryanair!
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3.5
缺點： 2 hour delay on an hour flight
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2.3
缺點： No delay
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10.0
優點： On time
缺點： Nothing really
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10.0
優點： Such nice people
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6.0
Not customer friendly
缺點： I didn't like being taken for a bus ride and then standing outside in the open for 10 minutes before take off to Madrid and again today being brought to Terminal 1 to have to walk long distances to get to the passport control.
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8.0
PDX - DUB
優點： Great equipment. Decent entertainment, sparsely filled cabin. Seat change to isle request before boarding readily made with no fuss. I noticed that passengers could actually make out pa announcements both at PDX and in flight. Doesn’t bother me anymore when I can’t but can be very concerning to anyone who rarely flies. Never understood going to the trouble of making announcements both pre-boarding & on-board pre-flight, that no one can even make out. That was not an issue here.
缺點： Better lumbar support is always appreciated, adjustable lumbar would be very nice and could make or break an entire flight. No seat on any flight should ever be even the slightest ill repaired. Again, this equipmemt all seemed great. Lastly, since I prefer to always have a water, coke or coffe and or snack in front of me during entire flight, a bit of self serve (grab a water, coffee or snack yourself without having to make staff work a simple task would be nice on every flight. The flight from SEA-DUB was basically great and equipment is always of the utmost importantance.
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7.6
優點： No food no entertainment
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4.3
Suitcase did not come on flight transfer
缺點： Dublin airport No suitcase when we arrived No food. No inflight entertainment
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4.6
缺點： Dublin airport - huge lines foe transfers
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10.0
5 Star
優點： The welcome, hospitality and service by the crew were all excellent
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10.0
優點： No time... Good service
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10.0
優點： Great service
缺點： Que in immigration
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8.6
My wife’s seat was broken and wouldn’t move back.
優點： Plane was only 65/70 full
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6.3
優點： Quick, on time, professional.
缺點： Shuttle transfers... I prefer direct to plane boarding.
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5.0
優點： Staff on board were friendly
缺點： 7 hour delay with no effort to facilitate passengers
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10.0
優點： This was my first flight on Aer Lingus and it was excellent. Prompt take off and Dublin Airport is modern and extremely comfortable. I plan on using this airline again. Flight attendants were polite and helpful, as well as check-in personel.
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5.3
Delay from Hell
優點： Not a lot
缺點： The flight was delayed for 6 hours due to a mechanical problem. For 6 hours the passengers were told little or nothing & were eventually given a voucher for $10 to redeem on plane. Mechanical problems can of course occur,but how the airline,Aer Lingus,dealt with this was appalling.
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10.0
Top of the Line!
優點： Excellent! They quickly offered to help me board the plane since I walk with a cane. This was my first time flying Aer Lingus from Chicago to Dublin with a connecting flight to Leeds and I was impressed with their service and efficiency. I noticed the flight attendants were attentive and courteous to passenger needs throughout the flight which was 6 hours exactly. I have flown on many airlines and the service on Aer Lingus rates the highest for passenger satisfaction. Look forward to flying them again. Thank you!
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6.6
優點： One male Steward was first class,efficient and very helpful to everyone
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2.0
缺點： Delayed as always
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5.3
Poor attention from aircrew for passengers
優點： The crew kept serving for ages when some ladies urgently needed to go to the toilet! The staff told them to wait and wait 5/6 minutes they did!&
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2.0
缺點： Haven’t flown it yet
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5.6
Still waiting for my flight
優點： Nothing
缺點： My flight to Dublin from Chicago was delayed therefore my flight to Birmingham is even more delayed. Let’s just say, I’m really not happy. also, I had to pay to get my family to sit together and therefore ended up paying for some stranger ‘s seat. I will contact Aer Lingus
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航班狀態
Aer Lingus路線圖
Aer Lingus的聯絡資料
- EI IATA航空公司代碼
- +353 1 886 8505 致電
- aerlingus.com 瀏覽
Aer Lingus的取消政策
隨著新型冠狀病毒（COVID-19）情況的變化，Aer Lingus將不斷更新相關的政策。請直接與Aer Lingus聯絡查詢取消機票的最新費用與詳情。你可以在此查閲Aer Lingus相關政策的最新資訊：Aer Lingus的旅遊諮詢和政策
航班狀態、取消和延遲的資料是由Flightstats.com提供，Flightstats的資料可能並非總是準確無誤，請記得直接與你的航空公司確認所有這裡所提供的資訊。