優點： Lovely crew. Polite. Welcoming.
缺點： poor service
Love my trip with CAL優點： I was a bit skeptical after reading the reviews and wanted to cancel my flight, but Charmain_Marie convinced me to give CAL a try for myself and I did. It was an excellent trip from web check-in to reaching to the airport and check-in luggage. The flight crew was very polite, warm meal, tea or drink. Pilot was great, flight was great apart from a few turbulence. We reached our destination five minutes before scheduled time.
So overall my trip from JFK to KIN was excellent I have nothing to complain about. Experienced things for "yourself" don't rely on the reviews that you read because if I did, I would have cancelled my flight. Thank-you CAL for my marvelous experience with you and you just gained a new customer.
They say one bad apple spoil the bunch, but if you didn't have a bad experience with CAL don't follow the few that may have maybe because they don't adhere to rules and regulations. And yes TSA do check bags for security reasons because my TV was opened for inspection to see if it was ok and resealed with the TSA inspection card inside, nothing was missing from my luggage's.
Thanks CAL excellent experience with you guys.
Inconsistency in flight features. 優點： Got a Diabetic meal on the POS to MIA flight.
Friendly and helpful cabin crew. Flights were on time.缺點： Was not given a Diabetic meal on the MIA to POS flight.
Was not offered any blanket for cold cabin temperature.