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缺點： It could have left on time or explained why it left 20 minutes late
優點： Leg room and seat comfort was great for a small plane
2 hr delay in Dubrovnik and only one announcement and no help from cs
優點： Dubrovnik airport staff when they knew my problem
缺點： Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”
缺點： Just water served.
Only a short flight Overall very good
優點： good leg room on seats. food was OK
缺點： boarding was very slow
優點： Everything ok, crew was nice and friendly.
缺點： Food was poor.
優點： Everything ok, crew was nice.
缺點： Poor food.
優點： Friendly crew.
優點： Clean plane, short flight.
優點： The plane was 90 minutes late and we sat on the Tarmac for 35 minutes
缺點： The cheese sandwich is not great for a vegan, not that I expect vegan food but they could offer something less mainstream like a selection of fruits
缺點： The staff was extremely slow, inefficient and unhelpful. There was nobody to tell us that our flight was delayed. And the screens too weren't updated. Very bad experience flying with them.
缺點： No food
缺點： So delayed out of Frankfurt that we missed our connection.
優點： The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed.
缺點： Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour.
Love the snack provided and crew was good in general
優點： Good selection of local croatian snacks. We had cheese with olives and olive crackers. Better than the generic sandwiches offered by major european carriers. Crew was friendly and appeared interested and motivated. Pilot kept us informed of current progress.
缺點： Seats were firm. Limited recline and could be uncomfortable for anything more than 3 hours.
優點： Free snack and drink. Fast boarding. Cheap prices.
缺點： The stinky dude I sat next to. But hey you can't win email all...
優點： Good landing from the pilot . That's all I can say. Thank God is only short flight !
缺點： Got to know flight delayed when we arrived the airport. Seats that booked earlier was taken due to change of flight. The service at the check in counter was super bad . Not helpful at all. We booked meal through the Croatian website as it allowed us to do it but found out the flight is too short to have meal. Service from the crew nothing special from other airlines
Great way to travel
優點： Wonderful staff; very helpful, friendly and efficient.
Helpful friendly crew, excellent pilots, food and
優點： As always whole crew from pilot to cabin crew is efficient, very friendly and helpful. Food and drinks are included in ticket price, which most airlines don't have it anymore. I highly recommend it.
Good service throughout
優點： Easy to understand one price with no extras
缺點： Plane was a bit dated.
More of a hop than a flight.
優點： Efficient boarding and de-planing. Good legroom, as always with Croatia Airlines. It's such a short flight (under 45 mins) that there is no need for entertainment/food etc.
優點： I specially like that they still serve food, snacks and drinks included in ticket price, which most airlines companies stopped doing. And they have very nice and helpful crew.