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優點： Though I was the first to web check in, we were not assigned seats together. The cabin crew were kind enough to arrange seats together on board.
優點： Easy check in
缺點： Fair was little high for this flight
缺點： Never happened, the flight was cancelled and never rebooked.
缺點： the flight was cancelled and never re booked.
缺點： The flight was delayed, it was a mess.
缺點： The flight was cancelled and we were only notified once we reached the airport. I will never fly Frontier again.
優點： We finally made it to the destination
缺點： the flight was delayed more than once. and it seems to be common on this route
優點： Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable!
I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta.
This is absolutely unacceptable!
缺點： Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable! I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta. This is absolutely unacceptable!
Worst flight experience in 35 years
優點： Pretty much nothing
缺點： Tray tables the size of my cell phone. Had to pay $50 a piece for each item checked or carried on. Seats don't recline. You have to pay for any snack or refreshments while on the plane. No entertainment options, not even a magazine. Armrests didn't fold all the way up. Flight attendant wouldn't allow any switching of seats even though an entire row of seats was empty. Flight crew all looked and acted worn out and cranky. I recieved no forward notice of the cost of luggage and carry on items until I reached the ticket counter, and then would've had to pay a fee in order to cancel my trip with them. This is classic bait and switch with predatory tactics. The woman at the ticket counter tried to tell me that they were still the cheapest airline available to which I replied. "You are a complete liar. It would have cost us 8 more dollars to go with a United flight instead, but overall would have saved me. 92$ in the long run with a much more comfortable flight and complimentary refreshments. Not only will I never fly frontier again, I will tell anyone willing to listen to not fly frontier as well.
Long delay, no information given
優點： Modern planes. Good on board crew.
缺點： 2.5 hour delay, no explanation why.
優點： The seats had lots of room
缺點： The flight attendants were very informal and not well groomed. The announcements made were not very professional
It was fine. But incredibly uncomfortable
缺點： The seats are incredibly thin with nearly no padding and don't recline. No complimentary drinks or snacks. Tray table is too small to be of any use
the journey are average
優點： If its delay please let us know by texting or email please. I came there earlier 8.00pm And have to wait about 4 hours... No complimentary food... Just wait at the 51B Is so hard to get some power to recharge all my gadget... Overall the staff are good... I'm so tired, i don't know are they give a food/no?
缺點： No. 1. Delay 2. No power for rechargeable 3. No food at least a cup of tea/coffee for waiting that long.
Delays... mossed the flight
缺點： The fact i got stranded.
缺點： From the moment that I get off the plane to catch my flight connections to San diego, I thought the gate was far but its right the corner so I dont need to rush lol
優點： Pretty much nothing. I'M SORRY AS IT WAS MY FIRST TIME AND I have to tell you that I m usually pretty low maintenance....but damn ....this was was brutal! Price was was great... but not worth the experience.
缺點： Seat comfort, cattle care of crew, no movie, no real food....you name it.
缺點： It showed in my booking that I can carry a Carryon bag but had to oay ectra 50$ for the same as only a personal item was allowed.
I found the service totally unsatisfactory.
The website shouldn't make false claims if they cannot adhere to it.
I will definitely avoid using this for my bookings again.
優點： Cheap flight
缺點： Bag fee
Huge delay for lots of things
缺點： They didn't know how to handle the unpleasant situation of having delay due to "the plane is having some problems and they will try to fix it asap before departure".
Bad America in air
缺點： Horrible delay , uncourteous attendants , not even drinking water is free More or less every airline of America is like this except Southwest .
優點： operated by miami international that may have made all the difference even got free beverage and tiny pack of pretzels
缺點： I did not like the idea of refreshments being sold on board. Even if it means incorporating 3-5 dollars for refreshments. The bills will give better outlook. Moreover that can still be accommodated it the current bills
缺點： Nice crew
優點： The attractive fare.
缺點： Long delay on return flight.
優點： Comfortable flight
No one to take my luggage!
缺點： Didnt have someone at the gate to check my luggage or even to put in on the next flight. The security then took all of my stuff since I had to try and take it through the tsa and check it at the gate. Overall annoying and I would like to have my money back for the bags that I didn't use!
Never again FRONTIER
優點： Stewards were professional
缺點： Experience started with sitting on plane for 2 hours or more while maintenance was fixing thermostat, then plane was shut down for 10 mins., then had to wait another 10 for plane to reboot. All this didn't work, so we were told get all your stuff, get off plane then go wait at another gate to reboard another plane...so family plans were ruined since we all arrived 3 hrs later starving, thirsty & tired.. . No compensation was offered for all the inconvenience and we paid a high price for this flight that you had to pay a lot for a carry on. Flight home was at least 2 hr delay. Also not sure why entertainment is on survey since there wasn't any, or food since not even peanuts were offered and comfort??? Noticed less space pet person since my last flight and even the tray was tiny. None of our group of 7 will fly Frontier again, and will make sure everyone who asks about our trip will hear about our awful experience w/Frontier.
優點： The crew were the best flight crew I have had, funny, enthusiastic, happy to help and very friendly. If all your crews were like that it would be awesome
缺點： Garbage airline
缺點： Left the gate on time. Arrived at the gate in Atlanta early.
Awesome efficient customer service before during a
優點： Attention to detail. Outstanding miles membership program.
缺點： Notta thing
缺點： O couldn't take the flight because the cost of my luggage exceeded the costed my fight & was not allowed to cancel for refund of any kind.
缺點： The three hour delay which was only partially explained by weather.
缺點： The flight attendants were bored and unhelpful, the plane was cramped and hot. This is a low value airline that nickels and dimes its passengers.
優點： The ontime schedule of the flight which went well
low fares done wrong
優點： the low initial fare
缺點： leg space non existent tray table too small, can fit a lunch box carry on policy - there's no carry on allowed
優點： The flight attending Andrew was very rude. Rude to me and many others. I felt it was the worst experience ive had on a flight, i fly often.
Lack of communication, never flying frontier again
缺點： My flight was delayed by more than 3 hours. The representative at check-in told me that the flight was coming from LaGuardia airport and was delayed due to bad weather (which I can still believe to be true despite any evidence of severe weather when I checked online). No one (from the check-in desk to the boarding gate) had any information about the delay and we were sitting clueless at the gate as the departure time kept changing frequently. No frontier crew was present at the gate to answer our queries or to provide reasonable respite in terms of water or meal vouchers at a very cold airport (heating wasnt working for some reason). This was aggravated by the fact that there are no complimentary drinks/meals on the flight. I would also like to point out a cheap trick that the airline tries to fool passengers with. They try to charge you for your seat when you check-in online. You have to skip seat selection to avail a seat at no extra cost. This on top of carry on baggage fees. It doesnt sound like a budget airline to me. A cheap one, for sure.
缺點： We left early but then had to wait on tarmack for 10 min or so. More comfortable to wait in Memphis terminal.
缺點： No food. Charged for club soda....
Excessive baggage fees
優點： Crew on board was courteous and entertaining
缺點： Charged $60 one way to bring a roller carry-on bag. What? I know the flights are cheap and minimalist, but that is ridiculous
Very Poor Quality
優點： The only thing which is attractive is the price they offer.
缺點： When I reached the airport there was no staff at the airport counter. There was a big line of people waiting to checkin as the kiosks were not working as well. After landing at Philadelphia airport it took 45 minutes for the baggage to arrive at the belt which was very annoying.