kayak.com.hk也有英文版本。Visit site in English.
|熱門路線||雅加達 蘇加諾哈達國際機場往登巴薩 伍拉賴國際機場|
優點： Boarding was fast, aircraft clean
缺點： Crew wasn't just unfriendly, they were really rude!
優點： Air asia always ok
優點： Clean and crew
缺點： 2.5 hour delay. Not worth it.
No flight, no confirmation
缺點： It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
Flight delayed for 4 hours
缺點： Flight delayed 4 times until 4 hours from the original flight time.
缺點： plane was late and queues at Bali airport beyond belief
優點： Delayed 1 hour
優點： Check-in and boarding very easy
缺點： All ok
優點： Crews are quite friendly
缺點： Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.
缺點： Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.
缺點： Getting home
優點： Friendly staffs - both on the Fllight as well as the Ground Staffs.
缺點： I cannot think of any
優點： Service Crew
缺點： The automated baggage system
45 minutes boarding time late with no reason
優點： The price is competitive
缺點： The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|
優點： Almost everything except for the seats..
缺點： The seats.. too small..
缺點： Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.
優點： Cabin crew was nice and polite.
缺點： We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!
Cheap short flight
優點： The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.
缺點： Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.
Didn't order food, no entertainment on short fligh
優點： On schedule, even a bit earlier on arrival. Good, polite crew.
缺點： So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.
缺點： 2 hours late
缺點： Baggage collection at DPS was way too long.
優點： Crew manager sang us some songs as we descended to Perth
缺點： Seat space for legs a little cramped for taller folks.