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優點： Early arrival of flight. Prompt baggage delivery. Good experience checking in.
缺點： Food that I could eat! And poor experience with security screening of baggage and second security check by the airline.
優點： Nothing much to like.
缺點： Very cramped up seating. Entertainment system not working. Food quality pathetic.
優點： Nothing really
缺點： Cramped seats; food was subpar and uncooked rice. Movie selection is old and needs to be refreshed
優點： As many complet not proper reply from your side
優點： Efficient service and boarding
缺點： Really old plane with questionable maintenance
缺點： Cramped cabin
缺點： no wheel chair was provided for my husband and crew did not bother.
have complained to the singapore office and jet airways complain no.
so far no one has called back nor any apology.
he was struggling to walk as he s an asthama patient at changi general hospital
缺點： No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient.
I met the crew at the immigration and they walked away.
New planes please
優點： I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.
缺點： New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.
Delayed on both sectors and Jet unapologetic
優點： Leg space on premiere
缺點： The fact that jet was so laid back about delays and thought it was ok to keep customers waiting for hours on end
優點： Aircraft, cleanliness.
缺點： Boarding, Food
Was expecting movies
優點： Food was the saviour, but pleasant flight
缺點： No entertainment options
優點： Good service and cheerful crew
缺點： Flight delayed by 45 minutes
Inordinate delay in take off
優點： If the connection flight was already late then why all the passengers were boarded 2 hours before actual boarding? Poor management by Jet.
缺點： Nobody likes flight delays Airport is below standard Faciity is not so good No services No smoking area. Once you get in, you are trapped and can’t go out of the treminal Flight delayed for 85 min Lost my both connection flights to DXB then to CAI Had to purchase new tickets on another operator to reach Cairo on same day Seats very narrow
Special Assistance not provided inspite of it being booked with ticket
優點： On-time, Food, Comfort
Small flight. No entertainment units.
優點： Food average. Left late. Service is average.
缺點： Service Time keeping Amenities
缺點： Luggage arrival very long
優點： Comfortable seats. On schedule.
優點： Ground staff at Bangalore airport was very efficient, especially the duty manager Samrat.
優點： New flight airbus max and good food
缺點： The crew at the check in desk, 2 kgs extra was a big issue for them for such a long trip, on the way from Dublin to ccu they allowed me to check in 2 bags instead of my allowance of 1 so that they could reduce cabin luggage space
優點： Flight is n bad condition seats were not good
缺點： Seats food
Jet airways domestic flight 9W307 on 27rh August 2017
優點： On time service
缺點： Request for Oriental vegetarian not served
缺點： since we did not receive your confirmation message for this trip, we had to again book through Make my tripfor our journey. So, the payment had been made twice for Jet Airways TRV-BOM trip.
Could uou please check the matter and help us if we had been paid twice/
Thank you Brgds Samson Pallivathikal
缺點： We had ordered oriental vegetarian but the crew said it is not there !!!
優點： The service.
缺點： Small space
優點： It’s always good experience to fly with Jet Airways
Flight from to muscat
優點： Very good
優點： Nothing as it was too late to notice any good things
缺點： The flight was delayed
優點： The service was very good and the hostess were very attentive.
缺點： The planes are old and make a lot of noise.
Ground staff could be better trained
優點： The seat, the service in Premiere class
缺點： The boarding was a mess, with the groups not being followed. Priority boarding was non existent.
Pathetic treatment by ground staff at Pune of Jet Airways
優點： The flight crew was fantastic and very cooperative.
缺點： In my 19 years of flying I came across one of the worst ground staff of Jet Airways. After deplaning since the aircraft had a technical snag, no assistance was provided for transfer, new boardnjng pass, security, refreshments etc. The manager was non responsive and one of the staff was shouting and aggressive with passengers.
缺點： Jet is becoming less than budget airlines, they are trying to cut costs everywhere, including food.
優點： For our height 1.7 m the space was good, movie selection was good
缺點： Crew attention. We asked non veg meal and flight attendant simply forgot us
Jet Airways Flight London to Mumbai
優點： Food was like something which is given in Jail. The crew should not be going around asking veg or chicken.
缺點： I did not like the salad and sweets
Jet airways Flight from Mumbai to Bangalore
It was really pathatic
缺點： They changed my whole schedule and i didnt konw that.. and as per new schedule i got more than 13 hr lay over
優點： On time
缺點： Improve food
優點： On time departure and friendly staff
優點： PRemiere seat good and food was good
缺點： No entertainment. Jetscreening? Seriously? On a 3.5hr flight use my device ? And no plug point in business class to charge my phone
缺點： Food service was taking awfully long time and was not good
缺點： On both ways, I requested find seat together with my family. They said ok and when I boarded on plan our seat was all over. I could not seat with my children. Absolutely no choice of food been served. They ask veg non veg that's it. We don't know what in veg and non veg. We will never fly again.
優點： There is nothing special to say about
缺點： They were announcing each time in Hindi language which is hardly understable for most of Indians. Hindi is not a National Language of India. I expect them to do all the announcements and instructions in a language they are flying from as well as in english but not in Hindi Food they served between UDR to BOM was cold and not fresh
優點： There is nothing special to say about
缺點： They were announcing each time in Hindi language which is hardly understable for most of Indians. Hindi is not a National Language of India. I expect them to do all the announcements and instructions in a language they are flying from as well as in english but not in Hindi Crew was like not interested or attainable during the flight
Terrible non reclining exit row seat
優點： Boarding and crew were fine.
缺點： I knew it was non reclining but the seatback was set at a 90 degree angle...no lean at all.
Rude and disinterested crew
優點： Comfortable bed in business
缺點： Attitude of ground staff and crew diabolical. Treated pretty much like I didn’t exist. And that’s in business class.
Pls stop providing stale food
優點： The flight, although was late by 50mins, it managed to cope up and arrived with very little delay. The crew was very polite and the in flight entertainment is too good
缺點： 1. Stop giving stale food... The chicken you give has absolutely no taste and the paratha of the roll isn't even fried. 2. It is useless to provide in flight entertainment without providing headphones. I wasn't carrying one. I couldn't play the volume too loud and lowering it I couldn't hear a thing 3. There is a cup in the food tray with milk, sugar and even something to stir. But there is no tea/coffee. This is causing disappoinnment amongst passengers.
優點： Smooth take off and landing
缺點： Very slow and late departure with little communication as to why
缺點： Worst flight ever, unprofessional staff and super super late flight
優點： Food was great
缺點： Not enough new movies
缺點： The crew member on our section, did not complete tasks we asked, such as giving us tea/coffee after missing us from the original pass, also seemed more interested in flirting with other members of staff
優點： Short flight
缺點： No priority for people with one year old baby.
缺點： The plane was super hot and the boarding process was awful.
缺點： The flight was not on time.. your staff was not polite at all
The food n the overall flight was not up to the standards of Quantas
Friendly and welcoming crew
優點： I flew in economy from London to Mumbai on 9W117, an overnight flight. The crew serving my aisle was friendly and helpful.
缺點： The seats were not comfortable. Paddings were very hard.