Pros: The staff were very warm & professional from the beginning at check in to the end of departing our flight.
Would recommend again.
Cons: You can only purchase food with a debit card or Credit card.
Oct 16, 2016
2+ hours late
Pros: The cabin crew were most helpful in helping me get out of the plane first, and escorting me into the terminal to find the fastest way of getting to the international terminal. I am most thankful to them.
Cons: The flight left 2+ hours late and I nearly missed my international connection in Brisbane
Oct 14, 2016
Cons: Left late and ripped the handle off my case.
Oct 12, 2016
Flight was delayed 20 / 30 minutes.
Pros: The flight was okay, as usual. You get what you pay for with cheap flights. There wasn't much leg room in economy, but that was to be expected. The staff were good. The flight was on time.
Cons: The flight was delayed, without any explanation as to why.
This made it very difficult to fulfill work requirements upon landing.
I would have appreciated some kind of explanation / apology.
Also, I don't like the in-flight gambling ("raffle") option. Jetstar hands out scratchie tickets for $5.00 a pop. The odds of winning (the car) are ludicrous and gambling is a serious problem in Victoria. So, I don't think it is appropriate.
The in-flight food was absurdly expensive.
Finally - and, perhaps, most importantly - the flight wasn't smooth.
It didn't appear to be due to turbulence, but (rather) the pilot / s.
The plane kept dipping up and down, making us feel sick.
Oct 12, 2016
Cons: On the outward trip in business class, I was sitting across the aisle from a man who was so sick with the flu that he should not have been flying. I was going on a diving holiday. Yes, I caught it, predictably.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.