世界第1
「on time and a smooth flight.」
世界第1
「The crew was friendly and efficient.」
世界第1
「on time and a smooth flight.」
世界第1
「The crew was friendly and efficient.」
世界第1
「on time and a smooth flight.」
澳洲最佳航空公司第1名
「The crew was friendly and efficient.」
| IATA航空公司代碼 | JQ |
|---|---|
| 路線 | 191 |
| 熱門路線 | 雪梨機場往墨爾本 |
| 服務機場數量 | 36 |
| 熱門機場 | 雪梨機場 |
優點： Both good
缺點： Entertainment
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優點： Great crew and seats were very comfortable
缺點： The person sitting next to me was extra nervous which was a little un nerving
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缺點： Absolutely nothing - well done Jetstar
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優點： The crew were not particularly friendly. They were somewhat abrupt.
缺點： The crew’s attitude to passengers and manner of communication.
The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience.
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優點： Seats okay but would not recline
缺點： Our flight was delayed because of poor rostering due to one of the crew being out of hours and another crew member had to be brought from Brisbane to Sydney to join the flight. Not very professional in my eyes.
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優點： I loved the process and crew communication in consideration of the amount of passengers.
缺點： Considering the media coverage of an airborne virus killing people seemingly quickly - I would have expected an airline (travelling from the genesis of the disease) to supply face masks.... the crew and other passengers expressed similar concerns, perhaps a decent consideration.
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優點： On check in we were offered the extra legroom right at the front, with just the two of us on the row!
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缺點： Cramped
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缺點： Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly
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優點： Seat 26A had a faulty back support, with protruding metal spring/wire.
缺點： Better maintenance
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優點： Crew always happy and polite.
缺點： all travellers were polite this trip, which I’m sure was appreciated by the crew.
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優點： no amazing crew and no warm and fuzzies
缺點： Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like.
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Service and food
優點： Service was great. Best food hubby and I ever had on a flight, international or domestic!
缺點： No issues!
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缺點： tv entertainment,i wish i had realised that there was no TV for the children.
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優點： Love the cheap fares and easy check in
缺點： So cramped! No leg room
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優點： The crew were friendly and tickets were a great price
缺點： No legroom at all, very cramped
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優點： Speed
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缺點： NOT BEING DELAYED - WHICH RESULTED IN ME ONLY GETTING AT HOME CLOSE THE 2AM IN THE MORNING WITH WORK STARTING AT 7AM!!!
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優點： It was OK
缺點： It would of been nice to know why we were delayed.
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優點： It was a full flight and all went smoothly
缺點： It could have been on time bu these things happen
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優點： crew was helpfull
缺點： me and my partner should have been seated together
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缺點： If the boarding time had remained unchanged and there was more legroom
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優點： In time take off. Early landing. Comfy seat
缺點： Nothing
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優點： Nothing special. Just ok. Crew friendly.
缺點： Flight delayed by one hour. Seats pretty well worn. Hard on the derrière.
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優點： Seat not very wide
缺點： Screaming kids in business & just behind business
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優點： Yes crew amazing and seats comfortable
缺點： Try keeping to scheduled time.
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缺點： late flights. Poor communication.
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優點： Boarding was easy
缺點： Been ontime
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優點： :)
缺點： :)
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缺點： Flight from Napier to Auckland was delayed
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優點： For that price it was a great flight
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優點： Wont be travelling again with Jetstar
缺點： Flight delayed for 6 hours without compenstauion
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缺點： I prepaid for my meal and it was brought to me soon after I boarded about 4pm. I wasn’t hungry as I already had lunch. It would have been better to bring it for me at dinner time, Sydney time as that’s what my body clock was on. The last service was too close to landing.
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缺點： Delayed so long.
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缺點： Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat.
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優點： It was a routine flight experience
缺點： The flight was half an hour late arriving
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優點： Nice crew inside the plane
缺點： It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation.
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優點： Adequate
缺點： In this day and age, i expect to have free entertainment even with a short hall
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優點： Comfotable flight, Good landing.
缺點： Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages.
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no comfort for more profit
優點： No intermediate stop
缺點： Economy seats very uncomfortable, very noisy toilette
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優點： Good crew
缺點： Cheaper add booked luggage costs.
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優點： Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.
缺點： The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others.
This is a short flight. The least they could have done was behave professionally.
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優點： All were very good.
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優點： Crew were ok , but all looked like they had had a long day. Functional but not outstanding.
缺點： Late departing
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缺點： Time
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缺點： Average service, too bad they are partnered/owned by Qantas
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優點： tons of leg room in emergency aisle + fast on/off loading of plane
缺點： weird boarding via bus that was kinda annoying
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優點： Price
缺點： Time
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缺點： Small walkway and seats.
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優點： Good coffee
缺點： A better selection of movies
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缺點： The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!
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優點： The boarding
缺點： I would like have a blanket and also one free coffee
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缺點： All good. Got a great seat with leg room so can't complain. Many thanks
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優點： Seat was uncomfortable, crew was lovely
缺點： Tired seats should be updated.
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優點： Older plane with uncomfortable seat
缺點： The seat on the plane was old and uncomfortable
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缺點： No complaints at all.
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缺點： Why are their flights always delayed?
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缺點： There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples.
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優點： Crew
缺點： I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!
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缺點： It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.
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