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優點： The flight was mostly empty so a very quick boarding process.
缺點： I was happy with everything I experienced.
優點： Boarding was quick once the bus arrived at the aircraft, flying on JetTime (leased aircraft) meant the seats were comfortable and the smaller 737-700 meant that there was less people on-board. Certainly enjoyable.
缺點： Flying on a JetTime leased aircraft and not Norwegian means you miss out on in-flight TVs and free WiFi.
缺點： Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.
優點： Everything but the food.
缺點： The hot meal was awful! Even the stewardess wasn't sure what some of it was!
A great low coster
優點： Very intuitive self drop-off service, helpful and friendly staff
缺點： The flight got 30 min delayed, online check-in opens 24h prior to departure
delayed both ways
優點： clean, modern plane
缺點： chaotic boarding, slow disembarking
優點： Free WiFi in flight
優點： Cheap and comfortable budget airline.
缺點： Delayed departure without any explanation
優點： Stress free boarding and flight, it all went smoothly and the cabin crew were extremely helpful.
優點： No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.
缺點： Could do with slightly more legroom.
Quick smooth flight with free wifi!
優點： Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.
Get what you pay for
優點： Good price
缺點： Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.
優點： Free WiFi. Clean plane. Comfortable seats.
缺點： Slow to start boarding.
優點： Flights on time.
Nice interior on the Aircraft.
Norwegian Air International Flight to London from Stokholm
優點： Great flight and landing. Good leg room between seats.
First but not last time
優點： Very professional and friendly staff. Flight was around 1am and there was no pushing of raffles and so on just left us alone to rest during the flight. Mood lighting on aircraft was great as well.
缺點： Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN
Cheap but only moderately cheerful...
優點： Company website is well constructed, easy to navigate Cheap
缺點： Flight London to Madrid over 2 hours late !!!! Could not print boarding pass at home Had to queue for an excessively long time at boarding Boarding by bus (???!!!) Was refused a glass of water 40 minutes before landing under the pretext that landing is "imminent"
Clean Plane. No wifi
優點： It was a fairly quick boarding, even though we left 20 minutes later than expected. The wifi on board did not work. The flight was comfortable and went by quite fast.
缺點： I didn't enjoy the fact that 30 minutes before boarding there was already a tremendous queue. Even though this queue had formed, they somehow managed to take long enough to leave late.
優點： Seat selection available a long time in advance, friendly crew on board.
缺點： No wifi on either flight, despite being a new aircraft. Self-check-in at Gatwick was absolute chaos - the layout (and quantity of check-in machines) at Helsinki was much better.
優點： Pretty comfortable flight, good value for money.
缺點： Delayed flight.
Late as usual, but great wifi
優點： Free wifi, friendly staff, clean modern aeroplanes
缺點： Late as usual.
You get what you paid for
優點： It was on time
缺點： Not enough space to accommodate everyone's cabin luggage
only way to fly in and out of the UK woww Norwegian Airlines
優點： right on time, friendly warm staff - new aircraft love the shop on board definitely using this fabulous airline in the future thanks soo much
缺點： travel on board was not longer
EXCELLENT NORWEGIAN AIRLINES
優點： Service is amazing, check in to departing to arriving ALL amazing - also your onboard magazine has such awesome material to read Norwegian you are amazing thanks soo much...WE shall book you many many times again. wowwwwww
缺點： that you donot 'as yet' fly to New Zealand
優點： Norwegian are very proud of their in flight entertainment system - however, this is the 8th flight I have taken with them in 3 years, and the 7th time there has been no wifi. Don't promote it if it doesn't exist!!
缺點： Waiting outside in the cold to board the plane.
缺點： Return flight check in did not allocate 2 seats together although later passengers were together.
First impressions average.
優點： Wifi onboard was useful. Clean plane.
缺點： Delayed both ways, seemingly standard with Norwegian after reading reviews. The front plane door wouldn't open and we had to use the rear door so sitting near the front meant we were the last off and even further delayed. Many people struggled to understand the female flight attendent on the PA as her English was fairly poor. In flight snacks and drinks propbably the most expensive in all the budget airlines we have used.
缺點： Crew really needs to ask passengers to keep their small handbags underneath the seats. I don't know why the cabin crew member asked me to keep my bigger cabin baggage a but further up when other people had put smaller stuff in the luggage deck.
arrived 45min late when at 9pm at night a bit of a
優點： Space and leg room
缺點： As per the way in to Madrid the flight was again late of 45min - Took Norwegian Air 4x times in the past 2months and every arrived with at least +25 min late
Best Budget Airline
優點： Free wifi onboard. Good crew. Easy check in process. No high pressure sales pitch to buy extras. All round good airline.
缺點： Delays, we were about 30 minutes late. They had run out of all hot food options
Very good airline
優點： Checking in on line was easy, seating space was very good, plenty of space in overhead locker, tonnes of leg space. Was in row 2, don't know if there is less space towards the back.
缺點： Seat was broken in back position, but that wasn't really a problem as I slept most of the journey! No wifi on this one, but there usually is.
優點： Good modern seats giving more legroom than other budget airlines. Good website & iPhone app.
缺點： No Wifi on this flight, no power at seat.
缺點： The staff were cuteous and helpful. Helped a lot when the little one was sick and offered a lot of support. Would denitely recommend. Onboard free WiFi is always wecome but the speed is very slow with so many people trying to be online.
優點： Wi-Fi on boar.
優點： Fast flight. Pilot tried to recover the delayed departure
缺點： 30 min delay. Very noisy
缺點： Had to pay for luggage extra. Didn't know that. Seats cramped- no on board service of note. Late taking off, late arriving
Comfortable and carefree
優點： Good value, well organised budget flying
Bag drop needs work.
優點： Some planes are quite modern. Airline staff generally good, in flight crew were excellent.
缺點： Long queues at BHX due to 2 Norwegian Airlines staff checking in for 3 flights. Having to remove 1kg from case after paying for 2 x 20 and having only one case at 21kg.. Seriously??
No Wifi On Plane when that is a main selling point
優點： smooth flight take off and landing nice plane
缺點： staff was so moody maybe cause it was last flight of the day, put me right off the company in one single blow
優點： New aircraft and WiFi
缺點： Flight delayed of 1 hour
Flight delayed, missed my connecting flight
缺點： Flight was delayed. I informed the staff onboard who checked and did a good job to arrange 2 people waiting when we landed. But all they did was to discuss my case and tell me to run and follow the signs. So I ended up missing my flight, as we arrived when the next flight was supposed to take off. I got rebooked to a flight next morning (which was also more than 1 hour delayed). This flight was a very bad connection with a lot of waiting time, so in the end I arrived at my destination in the late afternoon on the next, which ruined my trip and let me miss my important meeting with my client. The hotel I was out in was also only so-so (except for the breakfast). Overall dussappiinting, and I will call the complaint line to ask for my money back for my overpriced ticket. As I am still on the way to the destination, I am also unsure if they lost my suitcase, but I get the feeling people check and tell me it should be okay, but I am doubtful, based on their reactions to the case.
norwegian is great
優點： great budget airline - doesn't feel like you're being herded onto a toy plane like ryanair !
缺點： nothing to dislike
優點： Nice plane
缺點： Flight delayed nice plane
優點： The flight was more than 1 hour delayed. But the overall experience is satisfactory
clean, roomy and efficient
優點： Nice newish plane, clean and with more leg room than most
優點： leg room, Wi-Fi, Audio
Refreshing wipes in the bathroom