Constant delays優點： I guess sometimes it's cheaper than other airlines缺點： There are always delays
Very delayed優點： Not much缺點： We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful
缺點： 2 hours delay, changed gate twice
缺點： Waited for 25 minutes at the stand in Manila on arrival for the linkway to be connected
Pretty poor really as it added another 30 minutes to the journey
My first ever on time Air Asia flight 優點： Flight time
缺點： They don’t fly from Clark to KL
Seat pitch excruciating for most average height people
Particularly on a four hour flight
Everything is penny pinched
Crew are verging on brusque
Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline
Gave inconsistent excuses for the delays instead of being honest. 缺點： This has worse delays than any airlines I've tried.
登機行李限重7kg業界最少，不能帶入境商店買的飲料上飛機有點太嚴格優點： 票價便宜缺點： 1.一進飛機煙霧瀰漫還滴水
優點： Cabin is well air conditioned.缺點： No notice of slight flight delayed. Comfort rooms are not clean and some have no running water.
Delayed without clarity優點： Crew went out of the way to assist us after a terrible checkin experiance缺點： Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early.
Sent to Lounge and forced to pay even though directed by them.
Untrustworthy AirAsia Zest優點： Nothing, never got there.缺點： Flight cancelled, took 2 months to get a refund. Alternative flights were never arranged.