
Royal Jordanian資訊
IATA航空公司代碼 | RJ |
---|---|
路線 | 99 |
熱門路線 | 安曼 阿麗亞王后國際機場往吉達 阿卜杜拉·阿齊茲國王國際機場 |
服務機場數量 | 45 |
熱門機場 | 安曼 阿麗亞王后國際機場 |
最新評論
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2.0
Unacceptable conditions
優點: Always fly Emirates they never failed in any type of situation.
缺點: Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed
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10.0
缺點: Keep it up
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2.0
缺點: They need to revamp business. It’s disgusting and is no longer worth the money.
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9.3
優點: The crew was very hospital
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10.0
Great airline with great food!
優點: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.
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10.0
Great staff and great food.
優點: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.
缺點: I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft.
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9.3
優點: All are okay
缺點: Nothing majer Food is simple - sandwich
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10.0
優點: 服务十分满意,包恬食品,係杯coffee未必人人能夠接受
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10.0
優點: 理想服务
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8.6
Decent flight
優點: Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard.
缺點: This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it.
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10.0
Excellent flight
優點: I upgraded my flight to business class and I enjoyed it.
缺點: Nothing
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7.6
優點: Boarding, flight attendants
缺點: Food, cleanliness
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10.0
Happy Brit
優點: I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again.
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3.6
Bad customer service
優點: Nothing
缺點: Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline.
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10.0
Better than expected
優點: I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration.
缺點: The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important.
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2.0
Not worth flying business on the embraer
優點: Nothing
缺點: The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts
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8.0
Decent service at a great price
優點: On time and very efficient
缺點: The food offering was poor
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8.0
Decent service at a great price
優點: On time and very efficient
缺點: The food offering was poor
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8.0
Effortless
優點: Good service, comfortable aircraft and very good info entertainment
缺點: Waiting to take off from Heathrow airport.
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7.3
缺點: They lost my bag
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6.0
優點: For the first time I was not woken up for dinner
缺點: The aircraft is really old...
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5.3
AMM to KRT
優點: The flight was on time and arrived early
缺點: The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts
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4.3
缺點: Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available.
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4.3
Staff at checkin desk
優點: Staff at checkin desk
缺點: Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey.
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3.3
Worse service at international transit desk
優點: Nothing
缺點: Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.
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2.0
Rip off
優點: We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair.
缺點: Service not good
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10.0
Great flight
優點: Plane empty Dreamliner 787 very comfortable Good service
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10.0
優點: Nice environment, easy going service
缺點: Can get a little chaotic at times
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5.0
Bad communication
優點: Inflight service was pleasant and efficient for business class. Enjoy the little touch of offering traditional Jordanian food and fresh Jordanian coffee made with cardimom as soon as passengers boarded. That said it is nowhere near the better airlines like Cathay.
缺點: Check in counters has no clear signs for Business class if you come from the other side. I checked in at economy counter, wasn't given invitation to lounge or any priority landing immigration pass. There were no communication at the lounge about the delay and can hear nothing of the announcements from the general announcements for the departure hall. No explanation was given once onboard or why aircraft was changed from 787 to Airbus. Boarding was the worse of all with no clear announcements and economy class was boarded before business and there is only one air bridge. Most staff were standing looking like they didn't know what was about to happen.
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9.0
Royal Jordanian Amman to Chicago
優點: All five star excellent including perfect punctuality.
缺點: Only downside is the front scree entertainment. Films limited to unspeakable junk....but hey some might like junk....and classical music limited to Bach's fugues and cantatas which I personally adore and hugely enjoyed, but not much else. Pop and jazz junk. Advantage is that one has/had 12 hours to read a brilliant novel.
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2.0
優點: the idea of kayak
缺點: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour .
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2.0
缺點: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.
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10.0
缺點: Keep it up
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9.3
優點: The crew was very hospital
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10.0
Great airline with great food!
優點: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.
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10.0
Great staff and great food.
優點: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.
缺點: I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft.
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9.3
優點: All are okay
缺點: Nothing majer Food is simple - sandwich
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10.0
優點: 服务十分满意,包恬食品,係杯coffee未必人人能夠接受
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10.0
優點: 理想服务
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8.6
Decent flight
優點: Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard.
缺點: This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it.
評論由提供
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10.0
Excellent flight
優點: I upgraded my flight to business class and I enjoyed it.
缺點: Nothing
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10.0
Happy Brit
優點: I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again.
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10.0
Better than expected
優點: I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration.
缺點: The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important.
評論由提供
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10.0
Great flight
優點: Plane empty Dreamliner 787 very comfortable Good service
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10.0
優點: Nice environment, easy going service
缺點: Can get a little chaotic at times
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9.0
Royal Jordanian Amman to Chicago
優點: All five star excellent including perfect punctuality.
缺點: Only downside is the front scree entertainment. Films limited to unspeakable junk....but hey some might like junk....and classical music limited to Bach's fugues and cantatas which I personally adore and hugely enjoyed, but not much else. Pop and jazz junk. Advantage is that one has/had 12 hours to read a brilliant novel.
評論由提供
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7.6
優點: Boarding, flight attendants
缺點: Food, cleanliness
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8.0
Decent service at a great price
優點: On time and very efficient
缺點: The food offering was poor
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8.0
Decent service at a great price
優點: On time and very efficient
缺點: The food offering was poor
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8.0
Effortless
優點: Good service, comfortable aircraft and very good info entertainment
缺點: Waiting to take off from Heathrow airport.
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7.3
缺點: They lost my bag
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2.0
Unacceptable conditions
優點: Always fly Emirates they never failed in any type of situation.
缺點: Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed
評論由提供
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2.0
缺點: They need to revamp business. It’s disgusting and is no longer worth the money.
評論由提供
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3.6
Bad customer service
優點: Nothing
缺點: Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline.
評論由提供
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2.0
Not worth flying business on the embraer
優點: Nothing
缺點: The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts
評論由提供
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6.0
優點: For the first time I was not woken up for dinner
缺點: The aircraft is really old...
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5.3
AMM to KRT
優點: The flight was on time and arrived early
缺點: The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts
評論由提供
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4.3
缺點: Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available.
評論由提供
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4.3
Staff at checkin desk
優點: Staff at checkin desk
缺點: Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey.
評論由提供
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3.3
Worse service at international transit desk
優點: Nothing
缺點: Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.
評論由提供
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2.0
Rip off
優點: We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair.
缺點: Service not good
評論由提供
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5.0
Bad communication
優點: Inflight service was pleasant and efficient for business class. Enjoy the little touch of offering traditional Jordanian food and fresh Jordanian coffee made with cardimom as soon as passengers boarded. That said it is nowhere near the better airlines like Cathay.
缺點: Check in counters has no clear signs for Business class if you come from the other side. I checked in at economy counter, wasn't given invitation to lounge or any priority landing immigration pass. There were no communication at the lounge about the delay and can hear nothing of the announcements from the general announcements for the departure hall. No explanation was given once onboard or why aircraft was changed from 787 to Airbus. Boarding was the worse of all with no clear announcements and economy class was boarded before business and there is only one air bridge. Most staff were standing looking like they didn't know what was about to happen.
評論由提供
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2.0
優點: the idea of kayak
缺點: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour .
評論由提供
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2.0
缺點: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.
評論由提供
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Royal Jordanian的聯絡資料
- RJ IATA航空公司代碼
- +962 6 5100000 致電
- rj.com 瀏覽