世界第3
「Airplane crew was nice.」
世界第2
「Very professional and on time!」
世界第3
「Service staff were very nice.」
世界第3
「Airplane crew was nice.」
| IATA航空公司代碼 | Y4 |
|---|---|
| 路線 | 408 |
| 熱門路線 | 蒂華納國際機場往瓜達拉哈拉國際機場 |
| 服務機場數量 | 68 |
| 熱門機場 | 墨西哥城國際機場 |
優點： Efficient. Left late but arrived on time.
缺點： No need to get to the gate 1hr30 before take off.
提供
Boarding pass charges even when we had already done web checkin
優點： Overall flight journey was good and on time
缺點： The ground staff before we could do our boarding did not allow us to get to the counter even when informed that we had done a web check in... But she was insisting us to pay for the checkin fees to collect our boarding passses which was not professional
提供
The flight that did not happen
優點： Nothing
缺點： Everything. The flight was cancelled by Volaris at very short notice without offering an acceptable alternative. At great additional expense, I had to book an alternative flight with a different airline.
What are you going to do to compensate me?
提供
My Worst Flying Experience
優點： Crew were friendly.
Newish planes.
缺點： 1 month before departure they cancelled my direct flight and rebooked us on an indirect flight 27hrs later! I phoned Mexico City for 90mins to finally get changed without paying the $150 fee to change. I fled the same day, 1 he later - why they didn't allocate me this flight when cancelling the other flight I'll never know. In the end this flight was 3.5hrs late taking off.
提供
Okay
優點： Generally, Volaris has been okay to travel with in the past. Crew are often attentive, and cabin is clean
缺點： The past two flights have been quite late. It would be nice to see them offer complimentary tea, coffee or water on board at least to acknowledge that they have inconvenienced passengers.
提供
