優點： Crew was great
缺點： Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess
優點： Quick flight, arrived early! That part was great!
缺點： Boarding is a joke. Everyone hoards the gate and there is no organization. Recommend using boarding zones. Italians have no idea how to make lines.
優點： That finally we arrived. 6 hours delay.
缺點： Everything. Poor management from Volotea and very poor services from SACBO.
優點： The crew did a fanstastic job!
缺點： The seats werent the best and my seat didnt have a window.
優點： Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?
缺點： Going anywhere but Catania
缺點： We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us.
缺點： Beware of checked baggage, the costs are astronomic (around 60 usd per bag)
缺點： Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure
缺點： High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro.
缺點： Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro.
優點： Simplicity and welcome with a smile
缺點： The departure gate was far
缺點： The return flight was very turbulent, but mostly close to take off and landing.
The flight that made me never want to fly again
優點： The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.
缺點： Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.
Not a good resource for your travel needs.
缺點： the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.
缺點： To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini.
優點： Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.
缺點： Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.
A decent airline
優點： Checking and boarding were easy. Also email reminders were helpful.
缺點： Could they spare a drink of water? They charged extra for everything, including the air you breathed.
Low cost low frills airline
優點： Low cost
缺點： Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.
優點： Not much
缺點： Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50
優點： Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.
缺點： Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions
優點： Organization in boarding the plane
缺點： When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours
Volotea refused to refund after switching my flight
缺點： I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.
They saw my passport and then tried to charge me extra fees
優點： It was a quick flight.
缺點： They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.
缺點： Will never fly them again
缺點： Worst airline I've ever experienced, avoid at all costs
缺點： Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH
Take the ferry
優點： We got there
缺點： About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines
優點： I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.
Delayed 12 hours, zero communication
優點： A flight es eventually arranged
缺點： There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.
優點： Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight.
缺點： I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category.