世界第1
「"Crew was friendly, plane clean."」
世界第1
「Good value for money!」
世界第1
「"Crew was friendly, plane clean."」
世界第1
「Good value for money!」
世界第1
「"Crew was friendly, plane clean."」
世界第1
「Good value for money!」
| IATA航空公司代碼 | VY |
|---|---|
| 路線 | 635 |
| 熱門路線 | 帕爾馬機場往巴塞隆納 巴塞隆納國際機場 |
| 服務機場數量 | 111 |
| 熱門機場 | 巴塞隆納 巴塞隆納國際機場 |
優點： Price
缺點： Leg room too small.
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缺點： Seats far too small and uncomfortable.
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缺點： 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona
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缺點： Luggage delivery in Porto was slow
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優點： Boarding was smooth and everything was on time
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優點： Vueling is a high quality airline. Much better than Ryanair
缺點： The club sandwich was rather disgusting
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優點： Seats comfy plenty of room
缺點： The delay which was no fault of Vueling
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缺點： The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs
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優點： Vueling is a horrendous company, delayed flights - very bad organisation
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優點： Quick flight - friendly staff
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優點： Flight was very easy, comfortable and quick.
缺點： Boarding was quite confused due to delay but wasn’t too big an issue x
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優點： They crew was okay, more polite than my previous flight.
缺點： Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock.
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優點： Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care
缺點： A bit more courtesy with passengers
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優點： Flight was delayed. And the departure time kept changing. To the point that we had to run for the flight
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優點： Comfortable seat, crew good, left and arrived as scheduled.
缺點： Cost of on-board food & drinks
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優點： plane was quit new and seats were comfy.
缺點： check in was a bit slow.
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優點： Crew was nice and friendly
缺點： Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane.
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優點： Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker.
缺點： At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat.
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缺點： There were no real vegetarian options from hot and cold food menu for both adults and children
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Nothing worked
缺點： The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever
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缺點： Didn’t take the flight
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優點： The seat comfort was acceptable. this is what you get for what you pay.
缺點： no comments
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缺點： Boarding groups (divided in groups 1, 2 and 3) unclear
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優點： Crew was nice. Seat was comfortable.
缺點： Would be great if the food would have been free.
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優點： Efficient boarding and always on time
缺點： More cheap flights
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缺點： food
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優點： Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care
缺點： Everything
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優點： The plane was newish, with comfy seats
缺點： The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley
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優點： The overall was good, the flight was on time
缺點： The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding.
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缺點： They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions.
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No bumps no surprises and arrived to my destination
優點： Straight check in and boarding process. Even the flight was delayed we arrived on time
缺點： No food offered for free. No even water offered
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It was fine
缺點： The flight was 1/2 late and hence arriving
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優點： The food was great
缺點： I have not gotten my baggage for my flight I have been here 3 days after I landed
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another late vueling flight
缺點： Most Vueling flight that I take are delayed
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flight delayed - poor/none information received
缺點： I missed the rental car
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缺點： delayed 2hours 50 min.
Lost connection, have to wait 11 hours
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缺點： The seat area was dirty with broken biscuit crumbs - both seat and floor.
The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum.
Very unpleasant!
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缺點： Late
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Worth the extra seat cost
優點： Glad I paid for the emergency aisle. A long flight with plenty of leg room.
缺點： N/a
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優點： QUICK ON TIME
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Unclear delays
缺點： We had to wait for someone... Couldn't leave with out them. Departed an hour late.
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Flight cancelled and replacement flight delayed
優點： Leg space
缺點： Flight cancelled and replacement flight delayed, no offer of food or compensations
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Too much delay
優點： Good but not the delay
缺點： The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money.
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優點： Straightforward flight. I feel like I would fly with vueling again but from a different airport.
缺點： It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)
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The crew are amazing
優點： The crew are so helpful and friendly
缺點： Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible
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Nice
優點： Nice, simple. Friendly
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Missing suitcase
優點： The flight itself was good and the boarding staff at Barcelona were excellent in helping us with our autistic daughter, making things smooth for her. Overall pretty good until we got to Manchester, although the flight was delayed by around an hour.
缺點： Missing suitcase and then nobody available at the missing luggage desk for some time. Had to hunt around for someone to help us. Eventually when found they were helpful and have a useful online system for getting updates. Case not found at time of writing review but sounds hopeful.
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優點： Crew good
缺點： Booked extra legroom didn't get it.
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優點： Good leg room
缺點： 30 minutes late - better than 2 hours with previous Vueling flight...
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優點： Crew
缺點： Seats are like deck chairs with no leg room
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優點： The crew
缺點： If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing
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優點： Quick boarding with the baby, very helpful friendly staff
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Staff attentive and good service
優點： When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service.
缺點： Delayed flight that was a connection and nearly missed my next flight
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Staff very attentive and smooth flight
優點： When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service.
缺點： Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage
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優點： Very bad experience , the crew was rude and not helpful .plus lost my luggage
缺點： Customer service was not good at all
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優點： Nothing
缺點： Thr flight was delayed by 2 hours
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優點： Nothing
缺點： The flight was delayed for an hour which made me late for where i needed to be
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Delayed
缺點： Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate.
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優點： Clean, nice crew
缺點： More than 1 hour delay
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Overbooked
缺點： They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not.
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