boarding缺點： standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off
Wizz優點： The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines.
Good price for a glass of wine and pac of dry fruit.缺點： Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures.
If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos.
Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error.
No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line.
Very smooth operation . 優點： The staff and flight were top knotch . Could not fault them . 缺點： Nothing to dislike .
Good flight, but planes need a good clean優點： Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space.缺點： The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight.
Flight was fine優點： Standard service , even was late come almost in time缺點： Was a bit late
Will never fly with this company again優點： Absolutely nothing 缺點： I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board.
At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!!
The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “.
“Please pay or you wont be able to board” she said.
Yes, like a bully, demanded for money, or else....
Worst service i had ever experienced in my 16 years of traveling.
優點： Flight left on time
Extremely good value優點： Price price price缺點： Messy boarding
Average缺點： Lost our baggage, took a day to get it.
Paying to sit next to your travel partner is ridiculous.
Yet another delayed flight優點： The crew are always lovely,very professional,helpful and make us feel welcome缺點： The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home
優點： grea air line always on time staff are friendly
Nasty loading incident on boarding - felt racist缺點： Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question.