Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
優點： Booked through Kiwi.com and tried to cancel the tickets. kiwi.com is the worst ever travel agency. I wouldn't use kayak going forward, will use google flights. Thanks!
缺點： Stop showing results from kiwi.com and the likes.
優點： Nothing to be specific
缺點： Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good
優點： I don’t like
優點： Amazing crew,spacious seating and great service.
優點： Good food and efficient service
缺點： Noisy plane made the entertainment system less audible
優點： Crew was efficient.
缺點： Neither of the screens worked
優點： Today is the third day and my baggage is not received.
缺點： Vistara Airline ground staff is unable to resolve my baggage claim problem in three days.
缺點： Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude.
優點： Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale.
優點： Quick flight
缺點： Overhead space too limited, grumpy staff, bad food options
缺點： Seat was very uncomfortable and in-flight entertainment screen did not function properly
優點： Easy check in, less crowded, exclusive airports (both in kuwait and dubai)
缺點： Seat space and entertainment
優點： Crew, food and seat were all perfect.
缺點： The plane was very very cold.
優點： Checkin and crew were super helpful
缺點： Entertainment options
優點： It flew and landed fine
缺點： Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean.
缺點： Seat was very nice for me this time
優點： Nice crew
缺點： The waiting time in the cold area just in front of the door of the plane.
缺點： Seat pitch
優點： The colors of the plane and the relaxed uniform
優點： The board ling was smooth
缺點： The crew where stressed I guess, no smilling no proper communication, we stayed in the plane for more than 20 mins just to open the doors after complete stop because there was a delay on bringing the stairs The food was extremely cold , and the aircraft was so cold and they didn’t offer blankets or even headphones
優點： I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks
缺點： If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language.
優點： Crew was great!
缺點： Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items.
優點： Staff broke my kids stroller
缺點： No blankets on the flight no headphones no bassiinets for little babies
缺點： Reduce the fare
優點： Very prompt. Nice crew.
缺點： Comfortable enough seat could be better. Food Entertainment -there was none.
缺點： Need more spacing between seats