Pros: Amazing crew, comfy flight, good movies, time flew
Sep 24, 2016
Pros: New, modern plane and great value for a transatlantic flight. Good entertainment options and (for the best part) friendly staff, see below.
Cons: There was a (bearded) supervisor / team leader who felt it necessary to berate on two separate occasions a female & male colleague for things they hadn't done / done properly - in full view of passengers and once whilst serving me coffee. Totally unnecessary & out of order and the reason why I didn't give the staff a 4/5 score! Food was average and boarding quite slow.
Sep 04, 2016
Pros: Smooth flight, great price.
Cons: 1) there was no notice that a snack item that I purchased was not coming (after waiting 30min, I inquired and it was due to a nut allergy from a nearby passenger)
2) it would have been nice if a crew member gave notice that there would be no credit card charge as a result
3) even though the fan for my seat was off, it was freezing sitting next to a passenger that had his fan on
Aug 31, 2016
Comfortable and carefree
Pros: Good value, well organised budget flight
Jul 04, 2016
Great service except one issue
Pros: Wifi on all flights was great! As well as everything else including service etc.
Cons: There was no online check-in for any of my Norwegian Air flights..... Found this to be very odd? Everything else was great.
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