俄羅斯最佳航空公司第1名
「The crew was very good」
俄羅斯最佳航空公司第1名
「I liked the movie selection.」
俄羅斯最佳航空公司第1名
「"Good flight, thank you."」
俄羅斯最佳航空公司第1名
「"seats were comfortable, enough space"」
俄羅斯最佳航空公司第1名
「"Good flight, thank you."」
俄羅斯最佳航空公司第1名
「Flight attendants were nice and attentive.」
| IATA航空公司代碼 | SU |
|---|---|
| 路線 | 506 |
| 熱門路線 | 聖彼得堡 普爾科沃機場往莫斯科 謝列梅捷沃國際機場 |
| 服務機場數量 | 156 |
| 熱門機場 | 莫斯科 謝列梅捷沃國際機場 |
If there would be the vegetarian option or halal one it would excellent
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When we asked for blankets flight attendants claimed to have distributed all they had to children, so they didn't have any left. This is not the first time they have this problem on russian airlines. If they pass water or liquids when you're asleep they will never pay attention to ask you. We had to ask 2 or 3 flight attendants to get 1 set of headphones to watch a movie at least. Also, carry-on baggage was difficult to find room to fit.
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Our flight got delayed for 12hrs, we were not told when will we resume the flight and we were not provided hotels. We had to wait every hour by the boarding gate because the airline kept calling us for boarding and then delaying it for another hour.
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優點： Nothing with this company
缺點： Yes, if refund my money due to canceled flight not by my fault
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缺點： Not much. This airline hit all points of the travel experience with consistently high quality execution.
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優點： The crew were really nice. The food was good too.
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優點： Great service and clean.
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優點： Timely, clean, friendly crew. Love this airline.
缺點： Nothing
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優點： Timely, clean, friendly crew.
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優點： Everything's just fine
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優點： Timely, clean, friendly efficient crew, food
缺點： Less pressure during boarding
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優點： Probably, one of the best companies: punctual, polite and comfortable!
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優點： Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!
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優點： Fantastic
缺點： Passengers less rude
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優點： Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight.
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優點： Good service, lacking entertainment but it was a 3 hr flight so that's OK. friendly crew and clean.
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優點： I requested a refund and haven't received it yet.
缺點： A refund
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優點： Nothing
缺點： We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
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缺點： 3 1/2 hours late!!!!!
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優點： The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
缺點： It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
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缺點： Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
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優點： Crew was so nice and food was pretty decent
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優點： Good service
缺點： The flight was 4 hours delayed!!!
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缺點： If a person who checks in would not inform me that I have to seat next to bathroom
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優點： The crew
缺點： Old seats Poor entertainment
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優點： It was on time
缺點： Seats Food Entreatment
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優點： The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
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優點： Crew was horrible! Rude! Boarding the worst I have ever had
缺點： I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
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優點： Crew was courteous and helpful.
缺點： Seats are cramped a bit
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缺點： Wider seats
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