搜尋俄羅斯航空的便宜機票

Very poor and no care what so ever

優點： Nothing

缺點： Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor.

Spotty service

優點： Some cabin crew tried to do good job Flights were on time

缺點： Checkin at SVO terminal D is total disaster. Understaffed counters, hours long lines, lack of instructions and assistance. On oversees flight 4 out of 6 lavatories were out of service. Cabin crew were in such hurry that they missed our row couple times. They served water only 4 times for 10 hours flight and refused to give a whole bottle for some bogus security concern.

優點： 我付费upgrade咗，所以ok。食物有水準，服务員要睇人，唔系个个好。

缺點： Check-in 安排混亂，排隊超長，付费又要出去排ticketing再回来過安驗。總之如果要做俾錢嘅事建议早四个仲排队。

缺點： No tv screen from cai to moaco9

V.bad food

優點： Airport

缺點： They don't take visa if u have excess lugguge

Did let me board the plane

缺點： I was in the cue to board the plane and the Aeroflot employee just told me that bording is closed, then 7 other passengers came after me and no one was allowed to bored. They literally just didnt let us enter the plane saying that boarding is complete and they don’t care.

food

優點： the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight

優點： Fast boarding at Sheremetyvo Airport.

缺點： Food was awful. No tea or coffee after the meal. Long delay at Sheremetyvo on taxeyway for de-icer. Audio system on in flight entertainment was high pitched. Screen was dark even with added contrast. Seats rather cramped.

缺點： Unpleasant staff lost luggage- we were two days in Shangai without lugage

Unable to sit together

缺點： I was unable to sit with my wife and daughter. And I was iseated beside a mother with a child on her lap, which was not pleasant, although not the child's fault of course.

優點： The crew was real pleasant

缺點： 20 min late Lost luggage. Afte 7days not delivered

Lost luggage...

缺點： Our luggage got stuck in Moscow. We have to wait until the next day to receive our things which results in the possibility of things we bought and need refrigerating getting spoiled.... This somehow ruined the experience..

We had to sit separately

缺點： Without an explanation or apology given my partner and I had to seat far from each other. We were just told that the plane was full and no effort was made to simply apologise or reciprocate...

缺點： Was late Food not good Screrns are so bad

Henous

優點： The soda watee

缺點： Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes...

Horrible experience las time I ful with them!

缺點： We missed our connection flight in Moscow by 5 minutes, don't understand why they couldn't hold the flight for 10 people just 5 minutes when they knew we had already landed and were held in the plane because nobody was coming to open the doors. No staff waiting to help us get to the connecting flight, no information and the door had been changed. Massive queu to change flights for the following day, they promise a hotel for the night but never happened. I was flying with a child and the only thing they gave us was good voucher for around 5 pounds each not even enough for a decent meal. They said because we didn't have a visa we couldnt leave the terminal they couldn't accommodate us outside the airport and the hotel inside the airport was fully booked. Spent the night in the airport in terrible seats were you couldn't even lie down, no sleep at all. Then the morning flight was delayed 3 hours. Got, finally to Spain and one luggage was missing. Overall a nightmare! Never again I will fly with Aeroflot!

Cheap tickets - not poor flight

優點： Good crew (as usual for Aeroflot). Not old airplane (10,5 yo). And that's all

缺點： Airplane was not renovated with not good salon. Poor meal: 2 cakes and mineral water or tea/coffee.

It was almost a catastrophic event

缺點： Plane almost crashed into a building during take off, had to make a sharp turn to avoid it. Everyone was scaredoing as hell. Terrible experience! :(

Never Again

優點： This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets.

缺點： The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it.

Ok

優點： Free meal choice when preodering. Pleasant staff.

缺點： Small plane.No screens, neither individiual, nore common. Small seats even for the medium sized people like I am. Small departments for hand luggage. No alchochol with meal. Long delay when disembarking.

cabin crew not care at all

缺點： Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat.

缺點： Check in queue at BHX very long. Delay departure from Moscow. 5 hour wait at Moscow. Excess baggage charged. Could not choose seats for Aeroflot legs of the journey. Lost luggage.

缺點： Small plane and no entertainment. Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad.

優點： Appreciated the movie selection, especially the Eisenstein and Tarkovsky.

缺點： I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route.