奧地利最佳航空公司第1名
「Clean aircraft, polite crew」
奧地利最佳航空公司第1名
「Nice service easy flight.」
奧地利最佳航空公司第1名
「Good food for airline food.」
奧地利最佳航空公司第1名
「Nice flight attendants, .」
奧地利最佳航空公司第1名
「Flight time was quite good.」
奧地利最佳航空公司第1名
「Seat was very comfortable.」
| IATA航空公司代碼 | OS |
|---|---|
| 路線 | 239 |
| 熱門路線 | 維也納國際機場往柏林布蘭登堡機場 |
| 服務機場數量 | 114 |
| 熱門機場 | 維也納國際機場 |
缺點： Boarding tool a long time and late take off
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缺點： Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.
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缺點： Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs
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優點： On time & clean
缺點： Can’t really say
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優點： Noting outstanding.
缺點： Seat comfort.
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缺點： Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.
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優點： Very efficient and fuss free. Just what I was looking for from a short haul flight!
缺點： The snacks are super small, which isn’t unexpected when the flight time is so short.
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優點： I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room
缺點： flight was delayed, 2nd Austtian flight delayed in the same day
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優點： thebflight wqs smooth and on time
缺點： snack they gave something sweet at 07:00 AM
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優點： Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes.
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優點： Very comfortable journey, leaving on time, arriving on time
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優點： Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day
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優點： Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine.
缺點： Seat wasn't the best, quite hard on the middle back.
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優點： Lost my luggage
缺點： Not loosing my suitcase!
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優點： Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je
缺點： So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.
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缺點： Seat !!
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缺點： One hour late for take off...
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Austrian and Lufthansa couldn’t organize a party in a brewery
優點： Nothing at all.
缺點： Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.
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Absolutely abysmal
優點： Nothing. See below.
缺點： Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600.
Lufthansa and Austrian have some serious faults to correct.
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Delays
優點： I get Airpoints with the flight, crew were lovely.
缺點： Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy.
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Would recommend
優點： Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service.
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優點： Everything was good
缺點： Red uniforms are ok but red tights awful
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優點： The flight attendants worked very hard
Patient and courteous.
缺點：
Drinks are varied
Food needs improvement
The bread is low
The vegetarian meal is poor
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缺點： Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar.
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缺點： Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough.
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My trip with AF 1239
優點： Crew were amazing
缺點： Delayed at boarding
Delayed inside plane
No entertainment
No room for my long legs - no option
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Friendly and effucient
優點： Staff were always courteous.
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Richard
優點： Friendly staff, on time flight. Nice refreshments
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缺點： arogant staff, flight canceled, great difficulties to claim my money back
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Great flight
優點： Great flight. Was long but made nice by staff/crew and entertainment options.
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Smooth flight
優點： smooth flight, friendly crew
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優點： Everything OK
缺點： Arrived 5’ later, lost train
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優點： Very comfortable aircraft
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優點： kids treatment
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缺點： It was late
No food
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優點： Staff was nice.
缺點： flight was late.
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Small and dated plane but better than BA
優點： Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant.
缺點： Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board.
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缺點： The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!
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The usual great experience on Austrian
優點： I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna.
缺點： The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete.
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缺點： Complete lack of information and abrupt staff when flight was delayed
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缺點： Please change food, enough of pasta every time.
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Austrian Airline for midgets!
優點： Crew anf foid - great!
缺點： No room there. It was a nightmare for 12 hours. Never again with Austrian!
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Thier business is more like first on any other airline!
優點： Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft.
缺點： Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack.
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優點： Everything was OK.
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優點： The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food.
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優點： It was great, that the boarding was completed early, so we were able to take off earlier and therefore arrive earlier
缺點： Food is an embarrassment for the airline.
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the OS flights goes down in quality...
優點： mobile check-in; 47h check-in advance
缺點： lost baggage; not working air conditioner; poor food
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