摩洛哥最佳航空公司第1名
「Staff All friendly and helpful.」
摩洛哥最佳航空公司第1名
「The crew was very nice.」
摩洛哥最佳航空公司第1名
「It was a great flight!」
摩洛哥最佳航空公司第1名
「Good service good flight」
摩洛哥最佳航空公司第1名
「The crew members were great.」
摩洛哥最佳航空公司第1名
「Food was good along with entertainment.」
| IATA航空公司代碼 | AT |
|---|---|
| 路線 | 213 |
| 熱門路線 | 卡薩布蘭卡 穆罕默德五世國際機場往卡薩布蘭卡 穆罕默德五世國際機場 |
| 服務機場數量 | 73 |
| 熱門機場 | 卡薩布蘭卡 穆罕默德五世國際機場 |
優點： Just the crew
缺點： Entertainement
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優點： Ok
缺點： Entertainement
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缺點： Food and entertainement
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缺點： Take off should be at time
Install screen inside the aircraft for entertainment
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優點： Luggage allowance for sports equipment and delicious lunch
缺點： Single use plastic - time to eliminate for good.
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優點： Luggage allowance for sports equipment and plenty of legroom
缺點： Breakfast was poor on first flight from Dakhla in comparison with the lunch on the next, connecting flight from Casablanca. The latter was very good.
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優點： on time which is the most important
缺點： more modern planes
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優點： on time which is most important
缺點： more modern planes
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優點： Luggage allowance, but wish it had been advertised! Didn’t know I could take 2x 23kg free
缺點： Clear info re luggage on booking confirmation
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優點： Flight tracker on screen was accurate.
缺點： A Final Boarding call was announced at the appointed boarding time for us to stand in the cold gang-way a further five minutes before proceeding outside to board the plane. Neither entertainment nor a safety briefing were provided before taking off. Attendant alerted us to a 'problem with the flight' but was incomprehensible over the speaker, as with any subsequent announcements.
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優點： Nothing
缺點： They didnt bring my bag from Dubai i had to stay 1 day without clothes
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Royal Air Maroc is the worst airline there is.
優點： Nothing to like.
缺點： For starters the female flight attendants were very rude. Really unprofessional and lacking costumer service experience. The aircraft was messy and unclean. The entertainment screen freezes and unresponsive. They need replacing. And the delay was the icing on the cake. Royal Air Maroc is the worst airline company one can ever fly with. Even budget companies such as Easy Jet and Ryan Air provide better service.
Not recommended at all people.
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Very good flight
優點： The computer check in service is very good and very quick and check-in my bag in then went through security check was very quick so I went through to the duty free shops enjoyed looking at all the different things which can be printed on your boarding pass what you've bought then you wait to board the flight we boarded the plane and found my seat easy the flight took off and the service was very good I was able to eat most of the food I watched my dvds after then we landed going through security was quick then I collected my luggage and then I exited the airport.
缺點： The only thing I didn't like to much was the starter it was very spicy as I've ibs if you could do Salmon flake all the time I would be able to eat this but not spicy food.
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One of the best flights of my life
優點： The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself.
缺點： The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great.
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優點： This ia a great flight, i wouldn't to board time and again. ROYAL AIR MAROC
缺點： NOTHING
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Airline cancelled one leg of our trip and refused to adjust the rest
優點： Nothing
缺點： The airline cancelled one leg of our flight and then we had to apply for the money back for remaining legs, as they refused to be flexible on the rest of the trip. Instead of offering any help, it was down to us to call their call centre and ask for them to do something about it. At first they didn’t even understand their own cancellation and in the end they refused to do anything. We had to get lastminute.com to sort it for us, and in the end we got our money back. Only after chasing for a second time though! Definitely would not recommend this airline.
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Royal Marco my favorite flight
優點： Meal and service were excellent.
transit was great too.
缺點： I did not like the blugs to use for the mobile charger.they were std french type I wish you will make it universal.
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優點： Staff are brilliant and helpful.
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Great
優點： The flight was very good
缺點： The main meal was very greasy i have ibs i hardly could eat this but the flight going too Casablanca was lovely beef with rice was nice but coming back was too greasy i was ill
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優點： Dreadful sandwich on Ouag-Casa flight and porly trained brusque and slightly aggressive young male steward.
缺點： See above
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優點： Fish meal very good but Rock hard ice cold bread told- why not serve warm and separately as most airlines
do? Staff (Male)betterthan on Ouagadougou-Casablanca flight but still not very efficient and pretty charmless
缺點： See above: and neither flight has any entertainment.
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A very bad experience,
缺點： the flight was delayed for 2 hours,
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the worst experience
缺點： and i lost my bag as there were an overwight n the flight so air maroc decided to leave 17 bags behind. it is not received so far.
no entertainment on the flight, food was bad, the craft was dirty.
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Very good prices
優點： Happy with the service overall ,staff were very helpful and pleasant.
缺點： but toilets need more attention, like soap and paper towels weren’t there at all,
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優點： That they flew me out of Morroco.
缺點： Cabin crew were surly mostly. Disorganized informing passengers about transit. Rude people in the airports. Try to avoid this airline and country.
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缺點： The stuff didn't treat people good but not rude , as we waited in Casablanca for 1:30 hr late . At leat any one my sorry for being late but we didn't found such kind of apologize .
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RAM ( DOHA to casablanca) was below expectations !
缺點： Staff not helpful for a mum travelling alone with 2 kids .
Rude passenger complaining about a baby waking up .
No flexibility to adapt to our sons food allergy concerns ,
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Excellent flight and Crew
優點： Staff were welcoming and plane was comfortable.
缺點： Air-con was turned off when we boarded the plane, so it hot and sweaty inside the plane.
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RAM need to improve their service in every way
缺點： Crew were rude and inappopriate
Food was inedible
Seating was uncomfortable
Entertainment was nonexistent
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RAM need to improve their service in every way
缺點： Crew were rude and inappopriate
Food was inedible
Seating was uncomfortable
Entertainment was nonexistent
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優點： Fine
缺點： Nothing
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缺點： 2 hour delay in take off due to air traffic...no planning???
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Give your review a headline
優點： resonable price comparing to other operators.
缺點： Voyama booking company was very unprofessional in handing the flight changes. Royal Air Maroc had to flight delays in a sequence, for more than 2 hrs, and they didn't offer any help or proper guidelines to passangers.
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